Shipment tracking

Where's your order?

Enter your order number and email, or your tracking number. You'll see which stage your parcel is at and when we expect it to arrive.

Your email is only used to confirm the order is yours and is not stored.

Sample route Sample data

See which stage your parcel is at.

Every order goes through five stages, from being placed to being delivered. This is a sample; for your own shipment, enter your order or tracking number.

Find my shipment
01 / 04

Placed

Your order is placed and passed to our fulfilment centre in Germany.

02 / 04

Preparing

It's packed, sealed and handed to DHL with a tracking number.

03 / 04

On the way

It travels from Germany to your country and passes to the local postal service, with the same number.

04 / 04

Delivery

It arrives at your door. You'll see the day and time right here.

Order number

You'll find it in your order confirmation email. It starts with #.

Tracking number

You'll find it in your shipping email (format LF…DE) once the parcel is with DHL.

Need help?

Email us at info@vorynexus.com and include your order number.